FAQ

Here are some practical information you may find helpful shopping with us.

Q: What are READY STOCKS ?
A: READY STOCKS are items available IN HAND. READY STOCK items are ready for immediate shipping on a First Paid First Get basis while stocks last.

Q: What are BACKORDERS ?
A: BACKORDERS are items that are currently sold out in hand but can be obtain via restocking from our suppliers. Orders under BACKORDERS are collected and shipped within 7 working days. Full upfront payment is required prior to stocking.

Q: Do I need to make prior payment for BACKORDER items?
A: Yes. Only paid orders will be entertain.

Q: Do you accept returns?
A: No. Any item sold is not returnable or exchangeable. We take pride in ensuring every order is checked prior to shipping.

Q: Do you do swaps?
A: No. We don't do swaps.

Q: Do you take special request?
A: Yes. Special request refers to items which we do not currently carry in our collection. Feel free to inquire within and we will do our best to assist if possible.

Q: What are your delivery options ?
A: Our ONLY delivery option is via courier postal, but we will try to accommodate any self collection request at a minimal charge and at our convenience. 

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